TerraPro, Inc.Customer Service Methodology

Work Crew iphone and Android

You take a picture of what needs to be done.

We receive the details, pictures and GPS location.

We send you a picture when the work is completed.

Work Order Flow Chart

TerraPro, Inc.Customer Service Methodology

A property´s common areas enhance the look of the multi-family or condo complex. To enhance your property’s appeal, the landscape maintenance must be guided by a detailed plan that incorporates some quality control measures. TerraPro, Inc.uses a Work orders iPhone application to verify that the community looks its best, from the entrances to the hidden away corners. We police ourselves and believe quality control is our job, not the job of the property manager or residents. Property managers can take a picture of a landscaping issue, and we do the rest.

TerraPro, Inc. Work Order iphone Application

Take A Picture and TerraPro, Inc. Goes to Work - With TerraPro, Inc. new iPhone Work application, all landscaping assets—trees, shrubs, turf, and sprinkler systems—on a property can be cataloged by global positioning system (GPS) location. TerraPro, Inc. landscape maintenance generates work orders and tracks their progress based on a this precise landscaping asset information.

The Work order iPhone application increases the accuracy of the quotation, work order, and invoice process for both TerraPro, Inc. and its clients. The work list and completion time for each landscaping maintenance task are tracked to the minute and documented by pictures. Property mangers can access their landscaping inventory and review work orders and invoices from their desktop computer or PDA. The Work Order application creates transparency and accountability in the invoicing process for both TerraPro, Inc. Landscape and its clients.

James Haley